Below you will find answers to our most frequently asked questions. If you have more specific questions, please email us directly and we'll be happy to help.
Fine Art Storage NY
Frequently asked questions
How do I get an estimate?
Please click on this link and fill out the form with as many details as possible.
How do I book a shipment?
Once your estimate request is received, we will follow up with a quote based on the information given and indicate any additional information needed prior to booking, along with a proposed date and time for the project. Once you have accepted the estimate and confirmed the scheduling, you will also be asked to provide payment detail information. At this point your project would be booked and on our calendar.
Do you perform site visits?
Yes, we do site visits when needed. We prefer to do site visits when a project is particularly complex or has unknown variables. Depending on the project the site visit/s may incur a cost. If this is the case we would inform the client of the cost ahead of the site visit/s.
Do you build crates?
Yes, we deisgn and build our crates in-house. For crating estimates please email email@example.com. Please provide details of the objects that needed packing and crating. For more information please about our crating program please click here.
How much do you charge?
Each job is estimated based on the information provided by the client. For the most accurate pricing it is best to email firstname.lastname@example.org with the project details. Once we receive the request and details we will respond with an estimate or further questions. If a site visit is needed, we will inform the client and book an appointment for the site visit.
How big is your biggest truck?
Our largest truck is 26 feet long with 113 inches of interior clearance height and 112 inches of door clearance height. If this vehicle is requested we will provide an estimate based on the project’s needs.
Do you run interstate shuttles?
Currently we provide a New York to Boston shuttle service on a bimonthly schedule. We also perform exclusive runs between both cities and their surrounding areas. We also work closely partners to provide long-distance cross-country shuttle services.
Do you ship internationally?
We work directly with some of the best freight forwarding brokers in the business and would be happy to help you with any shipment to anywhere in the world. To receive an estimate, please email email@example.com